Got a burning question?
Maybe we've already answered it!
“What is that white stuff on the bottom of the bottle?”
The sediment on the bottom of the bottle is Arrowroot. This natural antimicrobial powder helps the product stick to your armpits and do its job, so make sure to shake up the bottle thoroughly before each use.
"When is the best time to apply Pit Liquor?"
It is best to apply to fresh clean armpits right out of the shower and at least 3 sprays per pit. At first, the product may need to be reapplied throughout the day until your body adjusts.
"What are those green globs in my bottle? Is there mold in my Pit Liquor??"
The oils we use sometime picks up a green tint when they're being infused with our efficacious botanicals. In other words, that's plant power! This is normal and does not mean there's anything wrong with your Pit Liquor.
“If your product is made with alcohol, won’t I smell like I’ve been drinking?”
While Pit Liquor is powered by whiskey and vodka, the alcohol will quickly evaporate off of your skin—much like hand sanitizer. Unlike sanitizers, however, Pit Liquor is made with organic ethyl alcohol and is perfectly safe for your body. Shortly after you apply Pit Liquor, all you’ll be left with are the fresh essential oil-based scents.
“Is this product safe to use for pregnant or nursing moms or their kids?”
First, to the moms, y’all are queens - wear your crowns, you earned them. Pit Liquor is absolutely safe! Because the alcohol evaporates off your skin, you run zero risk of absorbing it into your bloodstream. Pit Liquor came about when our founders were pregnant with their first child, as a safe and healthy alternative to toxic deodorant! Fact: hormonal women need a strong and healthy deodorant, and Pit Liquor was created from that need.
“I love the idea of your product, but don’t want to fully commit just yet, do you have samples?”
We don’t offer samples, but we do have a 100% satisfaction guarantee. If you buy Pit Liquor and it's not everything you’ve been hoping for, please reach out to our team at firstname.lastname@example.org and we will make things right.
"Do you use fragrance?"
"Fragrance" is a bit of a bad word around here. The term "fragrance" is used in a lot of body products to hide chemical-laden ingredients. We prefer the term “scent.” We clearly list all of our ingredients in their naturally derived form– ingredients like lavender, black pepper, and sea salt. Every essential oil we use is thoroughly researched to make sure it’s completely all-natural, we only want the finest going on your pits!
"Where can I find Pit Liquor? Do you ship internationally?"
You can find all the awesome stores that carry our products by clicking here. Not seeing one near you? Know a wonderful store we should be in? Kindly request them to carry us! As for international orders, we currently only ship within the United States & Canada. We hope as we grow we'll be able to make our product more accessible globally.
"How long does a bottle last?"
On average, a 100ml bottle (that's our largest spray) will last 3-4 months, and a 50ml bottle (that's our small spray or roll-on) will last 2-3 months. This can vary from person to person depending on use.
"Does Pit Liquor expire?"
It does not! However, we do recommend using it within a year of purchase for maximum freshness.
"Should I order a Spray or a Roll-On? Which is better starting out?"
It truly comes down to personal preference. Some people prefer the roll-on since it is more familiar, similar to a stick. The spray is our recommended method (clean and hygienic, multi-purpose so you can spray more than just your pits), and our most popular seller.
"Are the Roll-On bottles refillable? Are you sustainable?”
Yes and Yes. Check out our handy "how-to" refill video here! At Pit Liquor, sustainability is at the forefront of every product we make. That's why we use glass bottles, recycled materials when shipping, & make sourcing decisions for ingredients based on both your health and the planet's health.
"Is your product safe for use by children & teenagers?"
Ah, puberty, a time in everyone's lives when the hormone monster takes over and the odor battle commences. To answer simply, yes. Pit Liquor can help your kiddos battle their newfound odor in a safe, natural way. We denature (make it taste REALLY bad!) all our products to make them safe to use regardless of age. Don't forget, Pit Liquor can be used on shoes and apparel too! Keep their gear fresh with a few spritzes of Pit Liquor.
"Is Pit Liquor an antiperspirant? Or does Pit Liquor help control sweat?"
Pit Liquor is a deodorant, not an antiperspirant. We do add several antimicrobial ingredients that help keep the pits a bit drier and some customers report that Pit Liquor helps control sweating but that is not our main goal. Sweating is a natural function and we believe it should not be blocked.
"Are your products gluten-free?"
We know it seems strange, "how can a product made of wheat be gluten-free?" but it is! The alcohol we use has been distilled to a point where all proteins and sugars have been converted into alcohol. This means that none of the gluten protein is left in the alcohol at our high proof. We do want those of you with severe allergies to consider any reactions you may have had to similar products when considering purchasing Pit Liquor.
"Can I use Pit Liquor if I shave my armpits? Won't it burn because it's alcohol?"
This is a great question! It really varies by person—most common is a mild stinging sensation that passes quickly, but the only way to find out is to try. If you are more sensitive, give your pits some time to dry after you've shaved. Freshly shaven pits are more exposed and your skin has micro-abrasions from the razor causing any stinging to be more apparent. Generally speaking after a few uses the sensation will diminish and/or go away completely. Upside to putting alcohol on your pits—ever have razor burn? Well, that's caused by bacteria, you know what kills bacteria?! Pit Liquor...Pit Liquor kills bacteria. Buh-bye razor burn! You're welcome!
"Can Pit Liquor be used on other parts of the body?"
Pit Liquor is amazingly versatile. Spray it all over—pits, feet, face, under-boobs, use it as hand sanitizer, spray your funky sneakers and gym bag—anything and anywhere you want to be fresh and smell great. Many customers use Pit Liquor below the belt, just keep in mind—Pit Liquor is made for external use only, and we always recommend testing sensitive areas with care.
"Did you know the name Pit Liquor sounds like Pit Licker?"
Yes, Karen, we're aware. It's called a homonym, you choose to hear/do what you want! We won't judge.
Question about your subscription? We got you!
"I recently signed up for a subscription, how can I edit it?"
To access your subscription, click on “Log In” icon located in the upper right, once logged in you’ll see a link to your subscription. If you haven’t already created an account on our site you will need to do so to be able to edit the items, timing, and cancel if need be. If you run into any issues please contact email@example.com and we can send you a direct link to your subscription!
"I have too much product or need to skip, but I don’t remember when my next order is going to be. How can I change this?"
Don’t worry, you can change the frequency of orders at any time! You can log into your account by clicking “Log In” located in the upper right. There you can change that date but you will also be emailed 3 days prior to your next auto-renew for you to edit or cancel the order through that email.
"I really love your Limited Edition scents, can I add them to my subscription or change my current subscription to one?"
At this time we don't offer subscriptions to Limited Edition scents, due to our fluctuating release schedules. We highly recommend ordering Limiteds directly from our site when they become available. Join our SMS list to get VIP access alerts.
Need to know more about our Rewards program?
“How do I know if I’m receiving rewards?”
Great question! Simply follow the steps below to check your balance or sign up.
- Log in through the “account” link on the upper right of our site.
- Click on “Rewards” in the main menu.
Here you’ll see your points balance, ways to earn, and what you can redeem them for. If you don’t see your points be sure to sign up! It’s fast and easy, you’ll be on your way to discounts in no time.
“What do I get for earning points?”
Points turn into REWARDS! Free shipping, money towards purchases… Save ’em up or spend them as you earn them, it’s up to you!
“I love your product and want to share it with friends, do you have a referral program?”
First things first, thanks for wanting to share the Pit Liquor Love! We offer a pretty sweet referral program in the rewards app. Simply log in on the top right of our site, click on “Rewards” in the main menu, and scroll down to get your unique referral link. Share that link with your friends, and they'll get $16 off their order when they use it -- which covers a full 50ml bottle. Or they can use that credit for a hefty discount on one of our bigger sizes.
Oh, and did we mention that for every friend who uses your referral code, you get a $10 credit? Share away, and rack up the $$.
Have questions about who we are, about the product, or how to use it? Want to provide feedback to help us improve? We’d love to hear from you, and we typically reply within 24 hours with the exception of holidays & weekends.
Hours Monday-Friday, 9am-5pm MST