Got a burning question?
Maybe we've already answered it!
“If your product is made with alcohol, won’t I smell like I’ve been drinking?”
While Pit Liquor is powered by whiskey and vodka, the alcohol will quickly evaporate off of your skin much like hand sanitizer. Unlike sanitizers, however, Pit Liquor is made with organic ethyl alcohol and is perfectly safe for your body. Shortly after you apply Pit Liquor, all you’ll be left with are the fresh essential oil-based scents with a slight oak undertone from the whiskey barrel.
“Is this product safe to use for pregnant or nursing moms or their kids?”
First, to the moms, y’all are queens - wear your crowns, you earned them. Pit Liquor is absolutely safe! Because the alcohol evaporates off your skin you run zero risk of absorbing it into your skin. Fact: hormonal women need a strong and healthy deodorant. Years ago, looking for a non-toxic- effective deodorant alternative, our Founders turned to something safe enough to put in a human body: whiskey. Made from edible ingredients, whiskey is a great bacteria-killing solution posing no risks whatsoever.
“I love the idea of your product, but don’t want to fully commit just yet, do you have samples?”
We don’t offer samples because one application isn’t always enough to determine how it will work with your body chemistry. But don't let this stop you - we stand behind our products 100% (check out our guarantee here). If you buy Pit Liquor and it's not everything you’ve been hoping for, please reach out to our team at firstname.lastname@example.org and we will make things right.
"Do you use fragrance?"
"Fragrance" is a bit of a bad word around here. The term "fragrance" is used in a lot of body products to hide chemical-laden ingredients. We prefer the term “scent.” We clearly list all of our ingredients in their naturally derived form – ingredients like lavender, black pepper, and sea salt. Every essential oil we use is thoroughly researched to make sure it’s completely all-natural, we only want the finest going on your pits!
"Where can I find Pit Liquor? Do you ship internationally?"
You can find all the awesome stores who carry our products by clicking here. Not seeing one near you? Know a wonderful store we should be in? Kindly request them to carry us! As for international orders, we currently only ship within the United States & Canada. We hope as we grow we'll be able to make our product more accessible globally.
"How long does a bottle last?"
This is a GREAT question! This will very slightly from person to person. Some like to drench their pits to create a hurricane of stench quenching goodness others like a quick spritz/roll for a nice pick-me-up. Neither is wrong but it will affect the longevity of your bottle. On average... 100ml bottle (that's our largest spray) will lasts 3-4 months 50ml bottle (that's our mini spray OR large roller) will last 2-3 months 30ml travel size (that's our small roller) will last 1-2 weeks.
"Should I order a Spray-On or a Roll-On? Which is better starting out?"
It truly comes down to personal preference. Maybe you're the type of person who likes knowing exactly, by the millimeter, where the product is being applied. Or perhaps you’re looking for something that you can throw in a purse or gym bag for that mid-day pick-me-up, if either applies, the roll-on is perfect for you! On the other hand, if you like the sensation of a spray or prefer not thinking about the rollerball collecting lint and sharing skin with others then the spray is right for you. The spray is multi-functional too, spritz your pits, shirt, shoes, just no hoo-hahs - Do you catch our drift?
"Are the Roll-On bottles refillable?" "Are you sustainable?”
Yes and Yes. Check out our handy "how-to" refill video here! At Pit Liquor, sustainability is at the forefront of every product we make. That's why we use glass bottles, recycled materials when shipping, & offer a return bottle program! To learn more about how to return your old bottles click here.
"Is your product safe for use by children & teenagers?"
Ah, puberty, a time in everyone's lives when the hormone monster takes over and the odor battle commences. To answer simply, yes. Pit Liquor can help your kiddos battle their newfound odor in a safe, natural way. We denature (make it taste REALLY bad!) all our products to make them safe to use regardless of age. Don't forget, Pit Liquor can be used on shoes and apparel too! Keep their gear fresh with a few spritzes of Pit Liquor.
"Is Pit Liquor an antiperspirant? Or does Pit Liquor help control sweat?"
Pit Liquor is a deodorant, not an antiperspirant. We do add several antimicrobial ingredients that help keep the pits a bit drier and some customers report that Pit Liquor helps control sweating but that is not our main goal. Sweating is a natural function and we believe it should not be blocked.
"Are your products gluten-free?"
We know it seems strange, "how can a product made of wheat be gluten-free?" but it is! The alcohol we use has been distilled to a point where all proteins and sugars have been converted into alcohol. This means that none of the gluten protein is left in the alcohol at our high proof. We do want those of you with severe allergies to consider any reactions you may have had to similar products when considering purchasing our Pit Liquor.
"Can I use Pit Liquor if I shave my armpits? Won't it burn because it's alcohol?"
This is a great question! Pit Liquor can be used on shaven pits. But look, we believe in full transparency so we won't lie, it might sting a little (or a lot) based on your sensitivity. If you are worried, give your pits some time to dry after you've shaved. Freshly shaven pits are more exposed and your skin has micro abrasions from the razor causing any stinging to be more apparent. Similar to rubbing alcohol on a scrap or hand sanitizer on a paper cut. Your body is capable of amazing things and generally speaking after a few uses the sensation will diminish and/or go away completely. Quick upside to powering through, ever have razor burn? Well that's caused by bacteria, you know what kills bacteria?! Pit Liquor...Pit Liquor kills bacteria. Buh-bye razor burn! You're welcome!
"Can Pit Liquor be used on other parts of the body?"
Look we know some brands want you to put their product everywhere, but we're not one of them. Areas of the body that are Pit Liquor approved: Your pits, your feet, your face, your shoes, and your clothes. We know from time to time you may experience funk in other areas down below. But please don't apply Pit Liquor to sensitive areas, it’s made with alcohol, after all, the burn is real. Don't say we didn't warn you!
"Did you know the name Pit Liquor sounds like Pit Licker?"
Yes Karen, we're aware. It's called a homonym, you choose to hear/do what you want! We won't judge.
Question about your subscription? We got you!
"I recently signed up for a subscription, how can I edit it?"
To access your subscription, click on “Log In” icon located in the upper right, once logged in you’ll find how to edit your subscription. If you haven’t already created an account on our site you will need to do so, after you’ve logged in you will find your subscriptions on your account page and be able to edit the items, timing, and cancel if need be. If you run into any issues please contact email@example.com and we can send you a direct link to your subscription!
"I have too much product or need to skip, but I don’t remember when my next order is going to be. How can I change this?"
Don’t worry, you can change the frequency of orders at any time! You can log into your account by clicking “Log In” located in the upper right. There you can change that date but you will also be emailed 3 days prior to your next auto-renew for you to edit or cancel the order through that email.
"I really love your limited edition scents, can I add them to my subscription or change my current subscription to one?"
At this time we don't allow subscriptions to be changed to limited edition scents, due to the nature of limited edition scents & quantities available, we can’t guarantee that the limited will be around by the time your subscription is updated. We highly recommend ordering limited direct from our site when they become available.
Need to know more about our Rewards program?
“How do I know if I’m receiving rewards?”
Great question! Simply follow the steps below too find out if you’ve been receiving rewards or if you’d like to start receiving rewards. First, log-in to your account on our site. Once logged in, click on the yellow “rewards” icon on the bottom right hand of the screen. If have been receiving rewards you’ll see your points balance, ways to earn, and what you can redeem then for. If you don’t see your points be sure to sign up! It’s fast and easy, you’ll be on your way to discounts in no time! That's it! “How do I earn points?” Earning points is easy, earn your first 200 just by signing up! You can also earn…. ✓ 1 point for every $ spent on your order ✓ 50 points for sharing our products on Facebook or Twitter ✓ 50 points for simply ‘’liking” us on Facebook, Twitter, or Instagram! ✓ 100 points for celebrating a birthday! Yay (Happy Birthday!) ✓ 300 points for leaving us reviews on our website!!!
“What do I get for earning points?”
You and all your awesomesauce will receive redeemable REWARDS! 250 points earn you $5 off your next purchase (you’re so close to your first reward just for signing up!) 300 points earn you FREE shipping on your next purchase 500 points earns you $7 off your next purchase 750 points earns you $10 off your next purchase 1000 points earns you $12 off your next purchase 1500 points earns you $15 off your next purchase 2500 points earns you $25 off your next purchase Save’em up or spend them as you earn them, it’s up to you!
“I love your product and want to share it with friends, do you have a referral program?”
First things first, thanks for wanting to share the Pit Liquor Love! We offer a pretty sweet referral program in the rewards app. Once logged in, simply scroll down in the app and you’ll see your own custom link to share with friends, family... really whoever you want! The person you share it with will get a custom code for 15% off their purchase but you’ll get an extra sweet deal when they place an order! It’s so good we’re keeping it a secret, want to find out what it is? Get to sharing to find out!
Have questions about who we are, about the product, or how to use it? Want to provide feedback to help us improve? Here is the best way to contact us! We typically reply within 24 hours with the exception of holidays & weekends.
Hours Monday-Friday, 9am-5pm MST